4 min · May 29
Why we charge per message instead of per plan
Plans lie when volume is variable. Why $0.18 USD per reply is the honest way to charge — and what happens to your bill when your volume goes up or down.
Most platforms sell you "plans": $49 for 1,000 messages, $99 for 5,000, $299 for 25,000. Convenient for them. Dishonest with you.
Why plans lie
Your volume isn't flat. It has spikes (Black Friday, launches, peak season) and valleys (January, mid-month, holidays). A fixed plan makes you overpay in valleys and caps you in spikes.
- You pay $99/month when you only used $20.
- You exceed the plan during a spike and pay expensive overage.
- You upgrade "just in case" and waste even more.
- If your volume drops, you can't downgrade without renegotiating.
Our model: $0.18 USD per message. That's it.
You buy USD credit via Stripe. Each AI reply consumes $0.18. Each voice minute, $0.30. Credit never expires. If you don't use it, you don't pay.
If your volume doubles, your cost doubles. If it drops, it drops. No tiers, no overage, no surprises.
What happens when credit runs out
Conversations on that channel switch to manual mode — your team answers as usual. Nothing goes silent. One-click top up and the AI is back.
And the welcome credit
$20 USD free on signup. Enough for ~111 AI replies or ~67 voice minutes. No card. If you like it, you top up. If not, you've lost nothing.
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