4 min · May 29
Why we charge per message instead of per plan
Plans lie when volume is variable. Why $0.05 USD per reply is the honest way to charge — and what happens to your bill when your volume goes up or down.
Most platforms sell you "plans": $49 for 1,000 messages, $99 for 5,000, $299 for 25,000. Convenient for them. Dishonest with you.
Why plans lie
Your volume isn't flat. It has spikes (Black Friday, launches, peak season) and valleys (January, mid-month, holidays). A fixed plan makes you overpay in valleys and caps you in spikes.
- You pay $99/month when you only used $20.
- You exceed the plan during a spike and pay expensive overage.
- You upgrade "just in case" and waste even more.
- If your volume drops, you can't downgrade without renegotiating.
Our model: you pay per message sent. That's it.
You buy USD credit via Stripe. Each AI reply consumes $0.05. Each message a human on your team writes, $0.024. Each voice minute, $0.30. Each campaign send, $0.024 plus the carrier fee. A follow-up the AI writes costs like a reply, $0.05. Credit never expires. If you don't use it, you don't pay.
If your volume doubles, your cost doubles. If it drops, it drops. No tiers, no overage, no surprises.
What happens when credit runs out
Conversations on that channel switch to manual mode — your team answers as usual. Nothing goes silent. One-click top up and the AI is back.
And the welcome credit
$20 USD free on signup. Enough for ~400 AI replies or ~67 voice minutes. No card. If you like it, you top up. If not, you've lost nothing.
También te puede interesar
6 min
If you handle 50+ chats a day, this is your real bottleneck
It's not the product. It's not the marketing. It's the team trying to respond on time. Why volume breaks operations before anything else does, and how to unlock it.
5 min
When to enable copilot mode (and when to let the agent fly solo)
Auto is the base — the agent runs 24/7 on its own. Copilot is an optional layer for flows where the cost of being wrong is high. The criteria to decide.
7 min
How to handle 5x conversations with the same team (without replacing anyone)
The playbook D2C stores, clinics, real estate and law firms use to scale support without hiring. Four real cases and the steps to replicate it.